Opportunities for Service Desk Analyst for Cognizant, Bangalore

 

 

Dear Candidate,

We have opportunities for Service Desk Analyst.

Interested candidate can share the profile ASAP to Shwetha-2.R-2@cognizant.com.

Experience: 1.00 Yrs to 4.00 Yrs

Job Location: Bengaluru/Bangalore

Contact Person : Shwetha R

JD :

1. Troubleshooting skills on desktop and shrink-wrapped applications

2. Troubleshooting skills on VPN connectivity, dial up , wireless routers

3. Knowledge on active directory, domain controllers etc

4. Exposure to password reset tools

5. Troubleshooting experience using remote control tools

6. Trouble shooting skills and experience in handling Exchange(Outlook)/Lotus Notes environment.

7. Knowledge/exposure on ticketing tools.

8. Willing to work in 24x7 environment.

9. Excellent Soft skill, Communications skills(Voice & Email)

PS:

Candidates who have taken interview with Cognizant in the last 6 months are not eligible to apply.

Education : Minimum 15Yrs/16 Yrs of Regular (Academic) Education, 10[SSLC]+2+PUC+3 or 4 [Bachelors]

Arts Graduates are not eligible

If this Career Opportunity interests you and you have the prerequisites for this opportunity,

Kindly let us know your willingness for the same by sending us an updated copy of your profile along with the following required details to Shwetha-2.R-2@cognizant.com : -

Current Company:-

Current location:-

Current CTC:-

Qualification:-

Total experience: -

Relevant experience:-

Salary:

INR 50,000 - 3,00,000 P.A

Industry:

BPO, Call Centre, ITeS

Functional Area:

Application Programming, Maintenance

Role Category:

Administration/ Maintenance/ Security/ Datawarehousing

Role:

Technical Support Engineer

Keyskills:

Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point, service desk, VPN,service desk


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